Tools for customer service & leadership

We help teams manage customer communication and leaders make better decisions.

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Lontive Platform - Overview of all tools

Everything you need for customer service and leadership in the AI era.

Front - Unified workspace for customer service

Front brings all customer messages to one place, under control.

Vision Platform - Decision platform for leaders

See the big picture, make better decisions, and delegate with control.

Delegation Framework - Clarifies who decides

Clarifies who decides and when you can proceed independently.

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For Leaders

Delegate, track, and decide – without the chaos.

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Customer Service

Manage customer work efficiently in one place.

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For Experts

Do more with less – focus on what matters.

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Front

Unified workspace for customer service

Front brings email, chat, WhatsApp and social media into one view. Your team sees who's handling what, the status of each conversation, and the next steps.

One workspace for all channels
Better teamwork – internal comments & assignment
AI with control – Topics, Copilot and Autopilot
Analytics for better decisions
AI email categorization – automatic sorting

300 h/mo

saved with automation

>60 %

less email volume

faster response time

97 %

customer satisfaction

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Vision Platform

Decision platform for leaders

A decision and delegation platform that helps leaders see the big picture and make better decisions.

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Tuomas Saranen

Founder, Lontive Oy

Front partner and leadership tools developer. I help companies get their customer work and decision-making under control – without work getting buried in email.

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Tuomas Saranen, founder of Lontive and Front specialist